Set a data retention period
Delete documents after a set number of days, or keep them until someone deletes them.
Open Settings, General and find Data retention. Under Delete documents after this many days, the count runs from when a document is read, and 60 days is the least. Leave it blank to keep documents until someone deletes them.
A document past this period is deleted for good, with no time in the trash. A receipt on a submitted report stays as the evidence for it, and expenses keep their figures. Only owners and admins can change this.
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Write to support@papertotal.com and a person answers by email. Say what you were trying to do and what you saw, and we can start from there.