How can we help?
Search for what you are trying to do, or start from a category below.
Getting started
Create an account, add a first receipt and find your way around.
Capture and reading
The ways a document gets in, what PaperTotal reads from it, and what to do when it needs a second look.
Organising expenses
Categories, tags, projects, rules and the other ways to keep expenses in order.
Reports and approvals
Group expenses into reports, check them against a policy and get them approved.
Reimbursements, cards and mileage
Pay people back, match card charges to receipts, and record trips and days away.
Exports, tax and accounting
Get your data out, read your tax summary and post to your books.
Team and security
Members and roles, two-factor authentication, single sign-on, the audit log and closing an account.
Plans and billing
What each plan includes, how the trial and scans work, and what happens if a plan lapses.
Developers and the API
API keys, webhooks, apps people connect, assistants and the command line.
Still stuck?
Write to support@papertotal.com and a person answers by email. Say what you were trying to do and what you saw, and we can start from there.