9 articles
Plans and billing
What each plan includes, how the trial and scans work, and what happens if a plan lapses.
Compare the plans
Starter, Pro and Business, from $9 a month.
How the trial works
30 days of Pro with no card, once per person.
What counts as a scan
One scan is one document read in a calendar month, from any way in.
Pay for extra members
Pro and Business can add members beyond those included.
Choose or change your plan
Pay monthly or yearly, and manage your payment details, under Settings, Billing.
Cancel your plan
Your plan runs to the end of what you have paid for, and your data stays yours.
What happens if a plan lapses
New capture and edits stop. Reading and exporting never do.
Fix a failed payment
Update your card to keep your plan.
Ask for a refund
When a refund applies, and how to ask.
Still stuck?
Write to support@papertotal.com and a person answers by email. Say what you were trying to do and what you saw, and we can start from there.